Terms & Conditions

Welcome to Alwanova. These Terms & Conditions govern your use of the Alwanova website and your purchase of products from our online store.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Alwanova

Alwanova is an online clothing brand offering apparel and fashion products through our website.

Throughout these Terms & Conditions, the terms "Alwanova," "we," "us," and "our" refer to Alwanova.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to interfere with the security or operation of the website.
Copy, reproduce, or misuse our content, branding, images, or designs without permission.
Attempt to gain unauthorized access to any part of our website or systems.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and other information displayed on our website are accurate.

However, colors may appear slightly different depending on your device or screen settings.

We reserve the right to:

Modify product information.
Update prices.
Discontinue products.
Correct errors or inaccuracies.
Limit product quantities where necessary.

Product availability may change without notice.

4. Pricing

All product prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to change prices at any time without prior notice.

If a pricing or product information error occurs, we reserve the right to correct the error. If an order has been placed based on an obvious pricing error, we may contact you before processing the order.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to refuse or cancel an order where appropriate, including in situations involving:

Product availability issues.
Incorrect pricing or product information.
Suspected fraudulent activity.
Incorrect customer information.
Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been made, we will provide an appropriate refund.

6. Payment

Payment must be completed using the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We do not knowingly collect or store your complete payment card details on our own systems when payment is processed through a third-party payment provider.

7. Shipping and Delivery

We aim to process and ship orders within the estimated timeframe provided on our website.

Delivery times are estimates and may vary due to circumstances outside our control, including shipping carrier delays, customs procedures, weather, or other unforeseen events.

Customers are responsible for providing accurate delivery information when placing an order.

Please review your shipping information carefully before completing your purchase.

For more information, please see our Shipping & Delivery Policy.

8. Returns and Refunds

Alwanova offers a 14-day return period from the date you receive your order.

Returned items must generally be unused, unworn, in their original condition, and have their original tags attached.

Additional conditions may apply.

For complete information about returns and refunds, please review our Refund & Returns Policy.

9. Intellectual Property

All content on the Alwanova website, including but not limited to:

Logos and trademarks.
Brand names.
Product designs.
Photographs.
Graphics.
Text.
Website design.
Videos.
Other original materials.

is owned by or licensed to Alwanova and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or use our content for commercial purposes without our prior written permission.

10. User-Submitted Content

If you submit reviews, comments, photographs, or other content to Alwanova, you agree that the content must not:

Be unlawful, threatening, abusive, or misleading.
Infringe another person's rights.
Contain malicious software.
Violate intellectual property rights.
Contain inappropriate or fraudulent material.

By submitting content, you grant Alwanova permission to use, display, and reproduce that content for legitimate business and promotional purposes, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party services.

Alwanova is not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, improvements, or other reasons.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Alwanova will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after changes are posted means that you accept the updated Terms & Conditions, to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of the jurisdiction in which Alwanova operates, except where mandatory consumer protection laws provide otherwise.

Any disputes will be handled in accordance with applicable law.